"windows can't communicate with the device or resource (primary dns server)" error when trying to connect to the internet : information technology + elearning

The "Windows can"t communicate with device or resource" isn"t uncommon, và can quickly throw a wrench in your day. Let"s fix it with these steps.

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Windows 10 Can't Communicate Error
There"s nothing worse than receiving a Windows error that prevents you from accessing the internet. Seeing an error message that reads, "Windows can"t communicate with device or resource," isn"t uncommon, and can quickly throw a wrench in your day.

If you received this message, there"s no need lớn panic. We"ll explain exactly what this error means, và how you can fix it.

What Is the "Windows Can"t Communicate With Device or Resource" Error?

You"ll usually see the "Windows can"t communicate with device or resource" error when you can"t connect to the mạng internet, & run Network Diagnostics.

When you encounter this error, this means that your computer can"t connect to the phonebook of the mạng internet, a.k.a. the Domain Name System (DNS). This system automatically translates trang web names into lớn IP.. addresses, allowing you to lớn browse the website with ease.

Your computer"s primary DNS VPS is typically supplied by your mạng internet service provider. A secondary DNS server is also put in place just in case the primary VPS goes down. Despite this, your computer"s settings can sometimes get out of whack, causing you lớn experience issues connecting to lớn the internet.

If you can"t get the "Windows 10 can"t communicate with device or resource" error lớn go away, here are some fixes that might help.

1. Ensure Your DNS and DHCP. Clients Are Running

Before you try any of the following fixes, you"ll want khổng lồ make sure that your DNS và DHCPhường. clients are running. To vày this, head to lớn the Start menu tìm kiếm bar, and type in "Services."

DHCP.. Windows 10 Services
Select the Services phầm mềm, and you"ll see a danh sách of all services that are running on your device. Cheông xã the services labeled DNS và DHCPhường. If "Running" isn"t listed under the "Status" column for either of the services, you"ll need lớn fix that.

DHCPhường. Client Properties
Enable DNS và DHCPhường by double-clicking on each of the services. If the service has been stopped, simply select Start. You should also make sure that you select Automatic from the "Startup type" dropdown thực đơn.

2. Uninstall and Reinstall Your Network Device

Outdated or incorrect drivers can sometimes cause the "Windows can"t communicate with the device or resource" error. In this case, it"s best to wipe the slate clean và uninstall your network device.

To access your network devices, hit Windows + X to lớn open the Quiông xã Link thực đơn. Select Device Manager from the list, and clichồng on Network adapters.

Uninstall Network Device
Select your network device, & click Uninstall device. When that"s done, right-click Network adapters and then hit Scan for hardware changes.

Scan for Hardware Changes
Windows should automatically detect your "new" network device. It will then proceed to install the default drivers that come with the device. Now you can reboot your computer and kiểm tra your connection.

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3. Manually Update Your Network Drivers

Although network drivers are usually updated automatically on Windows 10, it doesn"t hurt khổng lồ try manually updating your network drivers anyway. To do this, press Windows + X > Device Manager > Network adapters.

Windows will now give sầu you two ways to find new drivers. Select the option that reads Search automatically for updated driver software.

From here, Windows will search your computer & the mạng internet for any updates. If there are new drivers, be sure khổng lồ install them.

4. Clear Your DNS Cache

A corrupted DNS cache can also cause error messages. To fix this, you"ll have sầu khổng lồ flush out your DNS cache.

To get started, type "Command Prompt" into your Windows 10 tìm kiếm bar. Right-clichồng Commvà Prompt from the search results, and select Run as administrator.

Once the program appears, type in the following lines of code, one after another:

ipconfig /flushdnsipconfig /registerdnsipconfig /releaseipconfig /renew Not only does this clear your DNS cabịt, but it also makes your computer remix any corrupt configurations that could be causing the error message. After that, hit Enter, và you can cchiến bại the Command Prompt.

5. Configure Your Adapter Settings

If the above sầu fixes still didn"t work, your network adapter"s settings may be interfering with your connection. To start configuring your settings, head khổng lồ the Control Panel, và select View network status và tasks underneath the Network và Internet heading.

After that, choose Change adapter settings from the menu on the left side of the screen.

Ensure that the box next to lớn Internet Protocol Version 4 (TCP/IPv4) is checked off. From here, double-cliông chồng on the IPv4 option.

Fill in the bubbles next to Obtain an IPhường. address automatically and Obtain DNS Server address automatically. When you"re done, hit OK.

To make this fix more effective sầu, you can also repeat the same steps with the thành quả that reads Internet Protocol Version 6 (TCP/IPv6).

6. Switch to a Public DNS

If you"re still unable to lớn connect lớn the internet, you may have sầu a problem with your DNS. Switching to lớn a public DNS, such as Google"s DNS, can help solve sầu this issue. In fact, you might even find that switching lớn a different DNS can help you increase your internet speed.

To get started, you"ll have khổng lồ access your network settings using the same method outlined in the previous step. Simply open the Control Panel, navigate to View networks status & tasks > Change adapter settings. Right-clichồng on your connection, & choose Properties.

Double-clichồng on Internet Protocol Version 4 (TCP/IPv4) once again. This time, you"ll want to fill in the bubble next to Use the following DNS hệ thống addresses.

Now, type in the address for Google"s DNS. In the fields below, type these numbers:

Preferred DNS server: Alternative sầu DNS server:

After pressing OK, restart your computer lớn see if your internet connection returns.

Resolving Windows 10 Errors và Getting Baông xã Online

Fixing Windows 10 errors isn"t always the most pleasant task. It"s especially annoying when you urgently need khổng lồ use the mạng internet, and your computer suddenly starts malfunctioning. That said, these workarounds should make the problem-solving process a lot less stressful.

Having a communication issue between your PC and your primary DNS server isn"t a super difficult fix. Once you"ve finally resolved this issue, it"s important to lớn be prepared to lớn encounter even more troublesome issues in the future, such as the notorious Windows blue screen error.

11 Tips to Help You Fix the Windows 10 Blue Screen Error What is a xanh screen in Windows? How do you fix blue screen errors? Here are several fixes for this comtháng Windows problem.

Emma is a Senior Writer và Junior Editor for the Creative sầu section. She graduated with a Bachelor"s degree in English, & combines her love sầu of technology with writing.

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