How to fix the "this site can"t be reached" error in google chrome


Everyone runs into the occasional error while browsing the web. Some error codes, such as Error 404, are easy to lớn understand. However, others lượt thích “This site can’t be reached” are much more vague and don’t offer any information on how khổng lồ fix them.

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There are several potential causes for the “This site can’t be reached” error in Google Chrome. Understanding what those causes are will help you decide what troubleshooting method(s) to lớn use, so you can access the website you need.

In this article, we’ll talk about what causes the “This site can’t be reached” issue. Then we’ll go over five ways to lớn fix it.

Let’s get lớn work!

Check Out Our đoạn phim Guide to lớn Fixing the “This Site Can’t Be Reached” Error

What Causes the “This Site Can’t Be Reached” Error?

One of the reasons the “This site can’t be reached” error is so frustrating is that Chrome can be unclear about what causes it. Moreover, the message can appear alongside a broad range of error codes.

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For example, you can get that notification if you run into the DNS_PROBE_FINISHED_NXDOMAIN error:


That same error message will also appear if your connection times out or if you encounter the ERR_CONNECTION_RESET code:

A timeout connection error in Chrome.

Clearly, Chrome uses the “This site can’t be reached” message as a catch-all mô tả tìm kiếm for a lot of errors. By and large, the most common causes are:

Connections that time outAn overall failure of your internet connectionMisconfigured internet, network, or firewall settings

Although Chrome does suggest a few fixes within each error screen, there are a lot more ways that you can troubleshoot this issue.

How lớn Fix the “This Site Can’t Be Reached” Error (5 Ways)

For this section, we’re going khổng lồ walk you through five ways (from least khổng lồ most complicated) lớn troubleshoot the “This site can’t be reached” error. Let’s start with the simplest fix, which involves checking your connection.

1. Restart Your mạng internet Connection

Even if you have a working mạng internet connection, the “This site can’t be reached” error can appear if there’s any type of error with it. Although it may sound too simple, restarting your router or modem can often resolve this problem quickly.

Since restarting your connection usually only takes a minute or two, this is the first solution you should try. Most internet service providers (ISPs) will recommend disconnecting your router’s power nguồn cable và waiting a full minute before reconnecting it. Once it’s back on, wait for your mạng internet connection lớn reset, & then try re-accessing the website.

2. Disable Your Firewall và Antivirus

In many cases, your operating system’s (OS) built-in firewall — or whichever software you use — can block pages aggressively and prevent your computer from establishing a connection to them. The easiest way khổng lồ figure out if that’s the problem is khổng lồ temporarily disable your firewall and antivirus software, & try visiting the site again.

Depending on what OS you’re using, you’ll need lớn follow a different set of steps to disable the built-in firewall. You can use the following articles for guidance:

As for disabling your antivirus software, your settings will depend on the tool you’re using. In our experience, it’s rare for your firewall to lớn block you from loading a website unless it’s truly dangerous.

If disabling your firewall & antivirus software doesn’t work, it’s time to lớn try a different method. Don’t forget to reactivate both before moving on.

3. Clear Your Browser Cache

While you navigate the web, Chrome stores a lot of data and files from the websites you visit. Your browser stores those files in a local cache, so it doesn’t have to reload sites in full every time you visit them.

In some cases, you might run into the “This site can’t be reached” error due to problems with your cached files. Lớn solve that issue, you’ll need khổng lồ clear your browser cache.

Assuming that you’re using Chrome, you can vày that by going lớn Settings > Privacy and Security > Clear Browsing Data và selecting the Cached Images & Files option:

Clearing cached images and files in Chrome.

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Click on Clear Data,and that’s it. Wait for Chrome to vì chưng its thing, và then try khổng lồ reload the trang web that was giving you problems earlier.

4. Flush Your DNS Cache

Your OS stores a lot of data from websites you visit. It also stores their IP addresses in what we call the “DNS cache.” That way, your browser doesn’t have to lớn look up the same IPs through its DNS vps whenever you want lớn establish a connection. If that sounds familiar, it’s because the DNS cache works similarly to your browser cache, only it stores different types of data.

That’s a fantastic feature that saves every user time. However, it can also lead khổng lồ errors if your OS caches outdated information for a website. In that case, you’ll need to lớn “flush” or reset your DNS cache.

Flushing your DNS cache is a lot simpler than it sounds. We have a full tutorial on flushing your DNS cache on all major operating systems & browsers, so go ahead and check it out. If this doesn’t work, you might need lớn change DNS servers, which we’ll cover in the next section.

5. Change Your DNS Servers

Your ISP automatically assigns you DNS servers for your connection. However, you can configure your internet settings lớn use a specific mix of DNS servers.

In Windows, you can do this by navigating lớn Control Panel > Network & Internet > Network and Sharing Center, và then selecting the Change Adapter Settings option:

Changing your network adapter settings.

On the next screen, right-click on your active mạng internet connection và select Properties. On the danh sách that appears, select Internet Protocol Version 4 (TCP/IPv4), & click on Properties once more:

Changing your active connection’s properties.

A new screen will pop up, including a section that enables you lớn set custom DNS server addresses. You can use the two fields in the screenshot below to enter the DNS hệ thống addresses you want khổng lồ use:

Modifying your DNS hệ thống settings.

In the screenshot, we’re using Google’s public DNS addresses, which are “” & “”. However, there are a lot of fantastic free DNS servers you can use.

If you’re using macOS, you can change your DNS settings by navigating to lớn System Preferences > Network, selecting your network, và clicking on Advanced. Next, jump to the DNS tab:

The DNS tab of the macOS network settings.

You can add the custom DNS servers you want lớn use by clicking on the (+) icon. Once you configure your new DNS settings and press the OK button, you should be good to lớn go.

Your mạng internet connection should work just the same, but the “This site can’t be reached” error will hopefully be gone. In some cases, changing DNS servers may let you load sites faster and access websites that you couldn’t before.


Although the “This site can’t be reached” error can be annoying, it’s not that difficult lớn troubleshoot. In most cases, the error comes from problems with your internet connection or DNS and caching settings.

If you encounter the “This site can’t be reached” message, here are five ways to fix it from least khổng lồ most complicated:

Restart your mạng internet connection.Disable your firewall & antivirus.Clear your browser cache.Flush your DNS cache.Change your DNS servers.

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