Thêm chat facebook vào website

     

Facebook is the national social network of the World, and almost everyone has a Facebook account; even parents now have learned to use it.Therefore, if you are running a business on a website, you should add Facebook Messenger to website, it will make it easier for you to advise customers.You can reply later if you are not online in time; integrating Facebook Messenger into the website also has many useful features for sellers.Check out this article to know the capabilities of Messenger and how to add Facebook Messenger to your website.

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Advantages and disadvantages of the new Messenger

Advantages:

Beautiful interface: flat interface with bright white background, modern rounded chat window.Keep in touch with customers: if you don’t reply in time when the customer is texting, you can still reply after entering the message management on your page, other livechat applications cannot do this. .Color customization: you can customize the color of the buttons and chat bubbles to your liking.Switch to the application on your phone: most young people have the Messenger application installed on their phones, if they click to open Facebook Messenger on the website, they will immediately be transferred to the Messenger application for smoother chat.Combine Chatbot: chatbot will help you create menu in chat window, automatic reply. In addition, it can also connect APIs with warehousing, banking, and shipping systems to automatically notify customers about payment and order status (this is at something that I have not discovered yet). , but many units have already done it).Chat without login (old drawback has been fixed): in the past, if customers did not use Facebook, they could not chat, now Facebook has added Chat as a guest for Messenger on the website.Have basic customer information: when chatting with a customer via Messenger, you will see information where they live, what job they do, what school they attend, etc. It’s also helpful for you to understand the customer’s strata and think about it. question.Direct sales: when adding Facebook Messenger to a website that combines APIs, chatbots and online consultants, it is normal to sell goods right on Messenger.Manage customers by label: you can label customers for easy care, for example: Pending payment, Purchased, Product A, Product B…Notes of important information: Messenger of fanpge allows you to add notes to customer information, which is quite convenient to remember customer problems.Divide customers among consultants: Not inferior to other livechats, if you have many customer care members for the site, you can divide customers among members on the page for advice.

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Create sample messages for reuse: you can save sample messages for faster reply next time.Send multimedia: you can send document files, images, videos, audios… to customers.

Defect:

Integrating Facebook Messenger into the website makes the web load a little slower, just like other livechat.Do not collect email and phone number like other livechat.

How to get Facebook Messenger code

To add Facebook Messenger to your website, you need to be the admin of the page; follow these steps:

Step 1:You access the page and clickSettingsin the left menu.


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Add Insert Headers and Footers plugin

In theSettingssection,selectInsert Headers and Footers, paste the code in theBodysection,and then click theSavebutton.


Note:if you don’t see it after adding Facebook Messenger to your WordPress website, please clear the cache.

Add Facebook Messenger to website of LadiPage

LadiPage is the most powerful form-filling feature, but if you think customers need advice via chat channel, add Facebook Messenger to the LadiPage website.


In the LadiPage editor, you clickSetupand selectJavascript/CSS Code, then youpaste the Facebook Messenger codein the box Before the body tag and thenPublish.


Add Facebook Messenger to website of Haravan

If you use the full Haravan suite with Harafunel, you should ask their support team to integrate Facebook Messenger into your website for you, as it has a special API configuration to sell products directly on Messenger.However, this is also complicated, but if you do not find it necessary, you need to have a simple Messenger button on the website, then do like me.

Step 1:You go to theWebsitesectionon the left menu of Haravan and selectAppearance; on the right, clickthe three-dot buttonand selectEdit code.


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